![]() ![]() Our luggage was taken from us when we got off the bus and they assured us it would be in our room soon and it was! We registered pretty quickly in the preferred lounge and was offered two glasses of champagne while we registered. If you are going for the full package, ask for him.įrom the minute we arrived we felt at home. I was in the Preferred section this time and was assigned Juan. The most amazing part of this trip was my butler. And I found the service in all restaurants and bars to be polite and efficient. But I found the hotel, ground, rooms, and facilities to be well kept and clean. It's not really my thing so I can't do an in depth comparison of this resort to others. So if quiet is what you are looking for, you may not want to go to a preferred room. The Preferred (more expensive) rooms are less private. I stayed in both - once in October and then in January. These are preferred rooms - they cost extra. Then there are pools that are connected to the main pool. The wait staff will still attend you in these pools. There are some smaller more private swim up pools that are shared by 6 rooms and aren't connected to the big main pool. If you want a swim up room, check the layout of the resort. On a tour with a specific stop for snorkeling, I saw a grand total of 6 species of fish and a few pieces of coral. If you are looking for a good diving/snorkeling experience, go to another island. For those looking for shade on the beach, there is lots of chairs/palapas. The pools are clean and well maintained as is the beach. The fitness center is well equipped - cardio machines on the first floor and a weight room on the second. If you want to drink and party later than 11, there is a nightclub next door with golf cart shuttle service to get you there - although it's not a long walk. It's an adult only resort that guests of Dreams Onyx have complete access to. This resort has a sister resort next door called Breathless. There are plenty of places to get a drink as well - although most places on the resort close pretty early. If you like fries and burgers, the best place is on the beach at the barefoot grill or in the burger bar near the lobby. And I was able to get bacon there even though the buffet said there wasn't any. Since I was in a Preferred room, I often ate in the preferred restaurant that is part of the buffet. But it never appeared in the buffet for the remainder of the week. For example, on the first day, there was bacon in the buffet. On the following days, some of your favorite items might not be there. On the first day, the main buffet had tons of stations with lots of selection. I ate at most with my favorite being the French, although they were all pretty good. Even in high season, you don't need to reserve for most of the a la cartes. 6 a la carte (steakhouse, italian, mediterranean, french, asian and mexican). There are plenty of places to eat on the property. Not to mention the many swim up rooms on the property. There is one main pool with a swim up bar, a water park with another swim up bar, and a preferred pool area. This one with about 800 rooms seems just right. The check in process for wedding guest wasn't as seamless as it should be. I ended up at this resort because I was attending a wedding. Since I am a scuba diver, I wouldn't generally choose Dominican Republic as a destination. The rooms look nice in pictures but ours was very used and worn so that plus the AC not being very good is the reason I wouldn’t come back. Also a huge stain on one of the mirrors behind the glass. Shower grate was also not screwed to the floor and another part of the shower was broken. Not a big deal but maybe should have been done before check in. A cabinet was broken when we got to the room and our butler, Franklin, called someone up and they did fix it. The room was also very worn looking, the door to the balcony was like 1000 lb to slide open because it was so old and worn. I like to sleep cold and the room really didn’t get cold so that and the stickiness of the bed was kind of hard for me to fall asleep. It was very sticky and damp and the air conditioning was limited so you couldn’t put it down very low. I actually liked the restaurants and buffet, the grill food on the beach was ehh. The grounds, pool and beach were all nice. We were preferred club so at check-in we were greeted with the drink of our choice and some snacks. Stayed at this resort for a family member’s wedding. ![]()
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